Solution

Balancing act between high availability and cost-saving design

Madrid/E. BDL, now part of the Interroll Group, supplied a large batch of circa 1,800 drum motors for the check-in counters and special baggage conveyor system at the new terminal of Barajas Airport in Madrid. There has been no word from them since. There were no faulty parts. No replacement motors had to be supplied. A sad state of affairs, given that manufacturers often rely on the after-sales business of supplying replacement parts. Read more >
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On Sunday November 9th, Les Sables d'Olonne in France was the starting point for the 6th most important sailing event in Europe. A sporting event everybody had been waiting for: Vendée Globe, the sailing race around the world, singlehanded, without any stopovers, without assistance. And with Interroll and VIP customers present.

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Interroll is strongly dedicated to continuous improvement in service to our clients worldwide. Product quality is always the main focus of attention. At Interroll Dynamic storage centre of excellence in La Roche-sur-Yon France we are currently developing improvements in client satisfaction, in particular product quality and services, thus improving the supply chain.




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